Privacy Policy

A legal disclaimer

Last updated: August 2026

Therapy with Mariya respects your privacy and is committed to protecting your personal information. This privacy policy explains what information may be collected when you use this website, book or attend a session, contact me, or use any of my support services, and how that information is handled.

Information I may collect

Depending on how you use Therapy with Mariya, I may collect information such as:

Your name and contact details
Email address and telephone number
Booking and appointment information
Information you choose to provide when contacting me
Brief notes relating to sessions or ongoing support
Information about your wellbeing, emotional health or circumstances that you voluntarily share
Payment information where a paid service is used
Technical information, such as cookies or basic website analytics.

Information relating to physical or mental health may be considered sensitive or special category personal data under UK data protection law and will be treated with additional care.

Why your information is used

Your information may be used to:

Arrange, manage and communicate about sessions
Provide therapy, emotional support or other services you have requested
Maintain brief session notes so future sessions can continue effectively
Respond to enquiries or requests
Process payments when applicable
Manage cancellations or rescheduling
Improve the website and services
Meet legal, safeguarding or regulatory responsibilities where applicable

I will Only collect information that is reasonably necessary for these purposes.

Session notes and confidentiality

Everything discussed during sessions is treated with privacy and confidentiality.

Brief notes may be recorded to document key points and support continuity between sessions. These notes are intended only to help provide consistent support and are not shared with third parties unless there is a lawful or safeguarding reason to do so.

Confidentiality may need to be broken in limited circumstances, for example where there is a serious and immediate risk of harm, a safeguarding concern involving a child or vulnerable person, or where disclosure is required by law.

Online sessions and messaging

Sessions may take place through online video platforms, WhatsApp messaging or other agreed communication methods.

When using third-party platforms, those providers may process certain information under their own privacy policies. I take reasonable steps to use reputable services and protect your privacy, but their data-processing practices are governed separately by their own terms.

Website and third-party services

This website is hosted using Wix. The website may also use third-party services for functions such as bookings, payments, communications, analytics or embedded social media content.

These providers may process limited personal information where necessary to provide their services.

How long information is kept

Personal information and session notes will only be retained for as long as reasonably necessary for the purpose for which they were collected, including any legal, safeguarding, administrative or record-keeping requirements.

Information that is no longer required will be securely deleted or anonymised where appropriate.

How your information is protected

Reasonable steps are taken to keep personal information secure and to limit access to information that is private or sensitive.

I aim to collect only the minimum information necessary and to handle sensitive information with particular care.

Your data protection rights

Depending on the circumstances and the legal basis for processing your information, you may have rights including the right to:

Request access to personal information held about you
Ask for inaccurate information to be corrected
Request deletion of your information in certain circumstances
Ask for the use of your information to be restricted
Object to certain uses of your information
Request that information be transferred where applicable
Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact Therapy with Mariya.

Children and young people

Where support is provided to children or young people, personal information will be handled with particular care.

Depending on the child’s age, circumstances and the nature of the service, information may also be collected from or shared with a parent, guardian or appropriate professional where necessary and lawful.

Reviews and testimonials

Leaving a review or testimonial is completely optional.

Where a client chooses to provide feedback, it will only be published or used publicly with appropriate permission. Access to free or paid support is not dependent on providing a review.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to services, technology or legal requirements. The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy, how your information is handled, or would like to exercise your data protection rights, please contact Therapy with Mariya through the contact details provided on this website.